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Frequently Asked Questions

SHIPPING & ORDERS

When will my order ship?

Orders placed before 3:00 PM PST Monday through Friday typically ship the same day. You will receive a tracking number via email as soon as your label is created.

Do you ship internationally?

Domestic US shipping is our standard, but international orders are welcome! Please contact us directly for specific rates and details for your location.

Do you offer local pickup?

Yes! If you are in the Apple Valley, CA area, select "Local Pickup" at checkout. We will notify you via email when your order is ready for collection.

Can I change or cancel my order?

Because we prioritize fast shipping, orders enter processing quickly. If you made a mistake, it's important to contact us immediately. Once an order has been shipped, it cannot be canceled or modified. You will need to initiate a return.

How fast will my order ship from Apple Valley, CA?

Orders placed before 3 PM PST ship the same business day. We also offer local pickup for Southern California customers.

PRODUCT SPECS & COMPATIBILITY

Why is 10-gauge steel superior to plastic or 14-gauge Packout mounts?

10-gauge steel is 0.1345" thick, making it nearly 40% stronger than standard 14-gauge metal and significantly more durable than plastic. This thickness eliminates "flex" under heavy tool loads and prevents cracking caused by vehicle vibrations, ensuring a lifetime of secure storage.

Are your products compatible with my tool system?

We engineer specific solutions for Milwaukee PackoutDeWALT ToughSystem 2.0Klein MODbox, and Husky Build-Out. Check individual product pages for exact fitment notes.

How do I install BOCO Custom metal mounting plates in a work van? Or other surface?

We recommend using appropriate fasteners for your surface: lag screws for wood studs, heavy-duty anchors for drywall, or self-tapping screws for metal van walls. Specific installation notes are available on each product page.

Do you offer mounting plates for tool systems other than Milwaukee Packout?

Yes. Unlike many competitors, we manufacture dedicated laser-cut mounts for DeWalt ToughSystem 2.0, Klein MODbox, and Husky Build-Out, allowing you to mix and match systems in one workspace.

DXF & DIGITAL FILES

Can I get a refund on a DXF file?

Because DXF files are instant digital assets, they are non-refundable. Please ensure your software is compatible with DXF formats before purchasing.

Can I sell products made from your DXF files?

Yes! Commercial use is approved for the physical items you fabricate using our files. However, the resale or redistribution of the digital files themselves is strictly prohibited.

Can I buy the DXF files to cut my own mounting plates?

Yes, we offer DXF Digital Downloads for DIYers and professional shops who want to integrate our proven geometry into their own custom builds.

CUSTOM WORK & RETURNS

Can I request a custom design or bulk order?

Absolutely. We offer custom graphics, sizes, and finishes. Message us for a quote on custom metalwork or volume discounts for your fleet or shop.

What is your return policy?

Physical items can be returned within 30 days if they are unused and uninstalled. The buyer is responsible for return shipping. Please note that custom-cut signs and digital downloads are final sale.

INSTALLATION & IDEAS

What is the weight limit for a Milwaukee Packout mounting plate?

While standard plastic plates are rated for 50 lbs (wall) or 100 lbs (floor), our 10-gauge steel plates are engineered for heavy-duty professional use. The 0.1345" thick steel provides superior structural rigidity, preventing the "flexing" or cracking common in plastic mounts when carrying heavy power tool stacks in high-vibration environments like truck beds or trailers.

Are steel Packout mounts stronger than the plastic OEM plates?

Yes. Our heavy-duty 10-gauge mounts significantly outperform plastic versions (rated at 50-100 lbs). By using industrial-grade steel, we eliminate the risk of mounting holes "egging out" or snapping, making them the ideal choice for securing heavy gear in off-road vehicles or work vans.

Can I use BOCO Custom plates to mount different brands like DeWalt and Milwaukee in the same workspace?

Yes. We are one of the few fabricators offering dedicated steel mounting plates for Milwaukee Packout, DeWalt ToughSystem 2.0, Klein MODbox (1.0 & 2.0), and Husky Build-Out. Our standardized mounting hole patterns allow you to create a seamless, unified organization system on your shop wall or vehicle regardless of which tool brand you use.

Do you offer mounting solutions for both Klein MODbox 1.0 and the new 2.0 system?

Absolutely. We have engineered our Klein MODbox mounts to be fully compatible with the specific latching geometry of both generations. Our laser-cut steel design provides a much lower profile than the factory plastic mounts, saving you valuable depth in tight van aisles or mobile workstations.

Is the Husky Build-Out system strong enough for truck bed mounting?

The Husky system is excellent, but its factory mounting options are limited. Our Husky Build-Out Heavy-Duty Steel Plates bridge that gap. By using our steel instead of plastic, you can securely mount your Husky boxes in high-impact environments like open truck beds or off-road trailers where tool security is a priority.

How do BOCO Custom plates improve the DeWalt ToughSystem 2.0 mounting experience?

Many users find the factory DeWalt ToughSystem wall racks bulky. Our low-profile steel mounting plates allow for a "flush-to-wall" installation. Because we use 0.1345" thick American steel, our mounts eliminate the "bounce" and flex often associated with the ToughSystem's vertical racking, especially when loaded with heavy 20V power tools.

Do you offer mounting solutions for custom shop builds or welding projects?

Yes. For fabricators, we offer Weld-On Steel Mounts in raw/uncoated finishes. Whether you are building a custom UTV rack or a mobile welding cart, our plates provide the precise geometry needed for Milwaukee, DeWalt, Klein, or Husky boxes, allowing you to weld a professional-grade locking interface directly into your project.

Frequently Asked Questions